Conceptkiosk brought laser cutting in-house to accelerate innovation with Eagle eSmart 4 kW.

Overcoming Delays and Gaining Design Control With a 4 kW Eagle eSmart

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25+ years kiosk design and production experience

80% of production exported

600+ kiosks shipped per year

4 kW Eagle eSmart configuration

Danish craftsmanship built for global self-service markets

Rosendahl Conceptkiosk designs and produces advanced self-service kiosks and digital-signage solutions from Grindsted, Denmark.

Founded in 2003 by Laila and Lars Rosendahl, Conceptkiosk combines Danish craftsmanship with quality, innovation, and flexibility. The company has around 10 employees and exports approximately 80% of its production, primarily to Europe and the United States.

Conceptkiosk ships more than 600 units per year. Its anodized-aluminium kiosks can be customized with printers, scanners, payment systems, and other technology for citizen services, shopping malls, hospitality, car rental, ticketing, and other self-service applications.

“We decided to invest in this machine because we need to be at the forefront. We have the newest technology, so we can have the flexibility.” Lars Jansen, Global Sales Manager, Rosendahl Conceptkiosk

Case snapshot

Customer Rosendahl Conceptkiosk

Location Grindsted, Denmark

Industry Self-service kiosks and digital signage

Solution Eagle eSmart 4 kW

Applications Customized anodized-aluminium kiosk components

Main result Faster production and greater control over lead times and design

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The challenge: outsourced aluminium limited speed and design freedom.

Conceptkiosk needed to reduce long supplier lead times while protecting the flexibility and continuous innovation that distinguish its products.

Challenge

Outsourced material could take up to six weeks to arrive

Buying aluminium from subcontractors restricted control over lead times and slowed product changes, testing, and design improvements.

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Decision

A trusted recommendation led to Eagle eSmart

After guidance from a knowledgeable Danish business partner and discussions with Eagle, the company selected a 4 kW eSmart as the right fit.

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Business impact

In-house cutting became a platform for faster innovation

Conceptkiosk can now develop, test, and cut plates when needed, supporting customized solutions and a faster production line.

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Eagle eSmart 4 kW in production at Rosendahl Conceptkiosk

What changed after bringing laser cutting in-house

The Eagle eSmart gave Conceptkiosk direct control over when components are developed, tested, and cut. This flexibility supports customized solutions delivered at the right time and helps the company continuously implement innovations that differentiate it from competitors.

The machine operator highlighted both cutting speed and precision, together with an interface that was quick to learn and user-friendly. Conceptkiosk also connects the investment to its environmental goals: new production facilities, the fibre laser cutter, and an energy-saving climate-control solution all support a lower operational footprint.

Shorter lead times
In-house cutting replaced supplier waits of up to six weeks with production on demand.

Greater design autonomy
Conceptkiosk can modify, test, and improve designs without relying on external suppliers.

Faster customization
New kiosk configurations and customer-specific solutions can be produced exactly when needed.

Reliable cutting quality
The company highlighted consistent quality together with cutting speed and precision.

From Long Lead Times to In-House Agility with Eagle

Conceptkiosk’s journey demonstrates how in-house laser cutting can reduce lead times, increase design autonomy, accelerate product development, and support more flexible, energy-efficient production. Discover what the Eagle ecosystem can do for your business.

eSMART

eSmart

A compact, dependable fibre laser cutting platform for flexible in-house production.

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PERFORMANCE

Production technology

Cutting speed, precision, and intuitive operation help turn ideas into repeatable daily output.

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EAGLE TRUST

Eagle Trust

Transparent service and lifecycle support strengthen confidence in long-term machine performance.

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ROI

ROI benchmark

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Conversion module

What could in-house laser cutting change for your lead times and innovation cycle?

Use the Conceptkiosk story as the starting point for a practical benchmark. Compare supplier lead times, outsourcing costs, development speed, cutting quality, utilization, energy use, and payback for your production mix.

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Evaluate development and customization speed

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