1. PRIVACY POLICY AND USE OF COOKIES

     

    1. GENERAL PROVISIONS
    1. The controller of personal data collected via the website https://eagle-group.eu/ is EAGLE Sp. z o.o. with its registered office in Wałcz at ul. Nowomiejska 74E, 78-600 Wałcz, hereinafter referred to as the "Controller".
    2. All questions and requests regarding personal data protection can be submitted to our Data Protection Officer at: iod@eagle-group.eu.
    3. Your personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).
    4. We take special care to protect the interests of data subjects and, in particular, we ensure that the data we collect is:
    • processed lawfully;
    • collected for specified, legitimate purposes and not further processed in a manner incompatible with those purposes;
    • factually correct and adequate in relation to the purposes for which it is processed and stored in a form which permits identification of data subjects for no longer than is necessary for the purposes of processing.

     

    1. SCOPE OF DATA COLLECTED

    Your personal data is collected and processed only on the basis of relevant legal grounds, and its scope depends on the type of service provided.

    The personal data processed by the Controller includes primarily: name and surname, business name, e-mail address, telephone number, correspondence address and data contained in the content of messages sent to us, which we receive from you as a result of your voluntary consent.

     

    • PURPOSES AND LEGAL BASIS FOR DATA COLLECTION

    Your personal data is processed for the purpose of:

    • taking action at your request prior to entering into a contract and performing the contract – processing based on Article 6(1)(b) of the GDPR;
    • fulfilling the legal obligations incumbent on the Controller in the field of finance and accounting – processing based on Article 6(1)(c) of the GDPR;
    • responding to enquiries sent to us by telephone, e-mail and via the contact form available on the website – processing is based on Article 6(1)(f) of the GDPR, i.e. the pursuit of the legitimate interests of the controller related to building and developing relationships with our customers and striving to sell goods and services;
    • sending marketing content via the communication channel to which you have voluntarily consented, i.e. by e-mail to the e-mail address provided and/or by telephone (SMS/MMS), in order to present offers and commercial terms – processing based on Article 6(1)(a) of the GDPR, i.e. your voluntary consent;
    • pursuing and defending any claims – processing is based on Article 6(1)(f) of the GDPR, i.e. the pursuit of the legitimate interests of the controller;
    • communicating with you in order to verify your satisfaction with the products purchased, learn about your preferences for product optimisation and build positive and reliable relationships with you, which constitutes the legitimate interest of the controller (Article 6(1)(f) of the GDPR).
    • informing you on social media profiles (Facebook, YouTube, Instagram, Twitter) about the Controller's activities and promoting various events, services and products. The legal basis for the processing of personal data by the Controller for this purpose is its legitimate interest (Article 6(1)(f) of the GDPR), consisting in promoting its own brand.

     

    1. PROCESSING PERIOD
    2. Your personal data will be processed only for the period necessary to achieve the purpose for which it was collected, i.e.
    3. for the period necessary to provide services electronically or to complete a purchase, and after that time for the period of limitation of claims, i.e. up to 6 years from the date of settlement;
    4. for the period necessary to respond to an enquiry received by telephone or sent via the contact form, but no longer than 12 months from the date of the last contact.
    5. In the case of data processing based on consent, the data will be processed for the period necessary to achieve the purpose for which it was collected, but no longer than until the consent is revoked.
    6. If we understand that you wish to end the conversation, your data will be deleted immediately from the working system databases and from the backup copies within 30 days.

     

    1. DATA RECIPIENTS

    The Controller may transfer personal data only to trusted recipients, such as entities providing and operating IT systems or solutions, entities supporting the operation of the website, or marketing service providers providing services to the Controller.

     

    1. TRANSFER OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA

    The level of personal data protection outside the European Economic Area (EEA) differs from that provided by European law. For this reason, the Controller transfers personal data outside the EEA only when necessary and with an adequate level of protection, primarily through:

    1. cooperation with entities processing personal data in countries for which a relevant decision has been issued by the European Commission;
    2. the use of standard contractual clauses issued by the European Commission;
    3. application of binding corporate rules approved by the competent supervisory authority;
    4. in the case of data transfers to the US – cooperation with entities participating in the New Privacy Framework programme, approved by a decision of the European Commission.

    The controller always informs about the intention to transfer personal data outside the EEA at the stage of their collection.

     

    • RIGHTS OF INDIVIDUALS

    At any time, you have the right to:

    • withdraw your consent to the processing;
    • request access to your personal data;
    • request the rectification of your personal data;
    • request the erasure or restriction of the processing of your personal data;
    • request the transfer of your personal data;
    • object to the processing of your data.

    To exercise your rights, please contact our Data Protection Officer directly at via email: iod@eagle-group.eu.

    If you wish to withdraw your consent, we suggest that you send a message from the same e-mail address or telephone number to which you receive marketing content. The only consequence of withdrawing your consent will be that you will no longer be able to receive information about our offer and other marketing content from us. Withdrawing your consent does not affect the lawfulness of our processing of your data prior to such withdrawal.

    If you have any doubts about the respect of your rights, you have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office.

    The process does not involve automated decision-making, including profiling.

     

    • LINKS TO OTHER WEBSITES

    The website may contain links to other websites. The administrator cannot be held responsible for the privacy policies of websites not belonging to EAGLE Sp. z o.o. with its registered office in Wałcz.

    When visiting other websites, please familiarise yourself with their privacy policies.

     

    COOKIES

    1. GENERAL INFORMATION

    The website https://eagle-group.eu uses information stored in cookies, i.e. IT data stored on users' end devices intended for use with websites. These files allow the user's device to be recognised and the website to be displayed accordingly, tailored to individual preferences. They usually contain the name of the website they come from, the time they are stored on the end device and a unique number.

    The cookie mechanism is completely safe for the devices used by the user.

     

    1. TYPES OF COOKIES USED

    The Administrator informs that traffic on the website is monitored by HubSpot statistics. This is to collect data on how the website is used and its popularity. By using the Administrator's website, the user agrees to the analysis of their data by HubSpot for the purposes described in this section.

     

    The website https://eagle-group.eu/ processes data provided voluntarily by the user for the purpose of receiving news related to the website's activities.

    The Administrator undertakes to store the data securely and not to disclose it to third parties.

    The user has the right to access their data and may request its deletion or correction by sending an e-mail.

     

    The website https://eagle-group.eu/ uses the following cookies:

    SESSION: stored temporarily and deleted automatically after a certain period of time or after closing the website or web browser.

    Purpose: among other things, to improve navigation on the website.

    PERSISTENT: remain on the device for a specified period of time or until they are deleted by the user on their end device.

    Purpose: to store information about whether the user is new or returning and whether they accessed the website through a partner.

    EXTERNAL: cookies from partner websites: e.g. Facebook, Google, Google Analytics, Hubspot. Purpose: to compile statistics and analysis online behaviour and consumer preferences.

     

    • DETAILED INFORMATION

    How to enable/disable cookies?

    1. By default, most web browsers available on the market accept cookies by default.
    2. Users can specify the conditions for using cookies in their web browser settings, which means that they can, for example, partially restrict (e.g. temporarily) or completely disable the storage of cookies on their device. However, in the latter case, this may affect some of the website's functionalities.
    3. Detailed information on changing cookie settings and deleting cookies in the most popular web browsers is available in the help section of the specific web browser.

     

    This policy may be subject to change due to:

    • the obligation to introduce changes,
    • changes in the law,
    • the scope of cookies used by the Administrator.
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